Shipping

SHIPPING POLICY

Merchandise offered through the Site is only available for delivery to addresses in Canada* and Continental United States**. Shipping addresses must be valid Canadian/US addresses. 

You are responsible for the shipping costs associated with the delivery to you of merchandise purchased through the Site. Shipping fees are non-refundable.

All merchandise purchased is intended for use in the country from which it was ordered. If, however, you decide to take merchandise to another country, you will be responsible for adhering to both the export legislation of the order country and the import legislation of the destination country. STOREX shall not be liable.

We know that you are excited to receive your order, and we are excited to get it to you! That’s why we generally ship out all orders within 1-3 business days when inventory is on hand. The time it takes for your order to arrive will depend on where you are located.

Total $ amount of order (Pre-Taxes)*

Standard (5-7 business days)

 

$0-$98.99

$10.00

 

Over $99

FREE

 

* We currently do not ship to Yukon, Northwest Territories, and Nunavut.                ** We currently do not ship to U.S Military APO/FPO's, Hawaii, Alaska.

Because we love our customers, we offer free standard shipping on every order with a value of over $98.99 (before tax). Applicable orders will be shipped using standard delivery. Orders with a weight of 5kg + have a flat rate fee of $20 Shipping cost.

 

Want to see where your order is at all times? Once the transaction is made, we will email you with a tracking number so you can see where your package is at all times! Please email customerservice@storex.ca if you do not receive your tracking number.

If you have ordered multiple items, you may receive each item individually, on different dates.